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About Shipping

Mean of transportation

Mankati has cooperation with TNT, UPS, FedEx, DHL and EMS who provide us best discounts for door-to-door service. The delivery time is usually 3 to 6 days and online package tracking is available. The orders in high value but small package suit for global express.



Shipment Suggestion

If the goods weigh up to 100kg and delivery time is specified, Global Express will be suggested; they can provide door-to-door and customs clearance service.


FAQs

Q: What else do I need to pay to receive products in addition to 1899 USD?
A: International purchase of tangible products usually comes with import taxes and other necessary fees, which are supposedly on the buyers by convention. The amount of these charge vary from country to country, and therefore buyers need to consult with local customs office for details. Customs Clearance may also delay the delivery later than expected.

Q: How long will my order be shipped out after payment confirmed?
A: After receiving your payment, your goods will generally be shipped out within 4 to 7 working days if there is no any special requirement.

Q: How many days will my order arrive?
A: Excepting for our lead time (4-7 working days), the Global Express will take around 3-5 days to your hands.

Q: What if any damage during shipping?
A: When you receive it, suppose you find damage on external packing, instead of signing acceptance, please open it first and check the item inside the packing if there is any damage.
If you find damage, you can definitely refuse signing acceptance and then claim loss from the express service company. At the same time, please take photos of the damaged packing and item, and contact us (Either our sales consultant whom you know or send email to “support@mankati.com”). Hence, our people will assist you in handling such dispute.